1. Scope
These General Conditions of Sale (GCS) apply to all sales made by HONGKONG EHPRO TECHNOLOGY CO., LIMITED, operating under the brand Volt001. By placing an order, the buyer accepts these terms in full.
2. Products
Volt001 offers a range of powerbanks from various brands, including but not limited to Silicon Power, Belkin, OtterBox, Lenovo, Ledlenser, Charmast, Anker MagGo, and Xtorm. Product specifications, prices, and availability are subject to change without prior notice.
3. Orders
Orders can be placed through our website at www.volt001.com. All orders are subject to acceptance by Volt001. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors or product unavailability.
4. Pricing
- Wholesale Pricing: Prices listed on our website are wholesale prices and are subject to change.
- Discounts: We offer tiered pricing based on order quantities, as specified on our website.
- Delivery Charges: Delivery is free for orders over €65. For orders under this threshold, a delivery fee of €7 applies to Belgium, France, the Netherlands, Germany, and Luxembourg. For Italy and Spain, the delivery fee is €15.
5. Payment
All payments must be made in full at the time of order. We accept various payment methods, including credit cards and local payment options, processed through Stripe. Payment details are secure and not stored on our servers.
6. Delivery
- Orders will be processed and shipped within 1 to 5 business days from the date of payment confirmation.
- All shipments are dispatched from our European logistics hub in Rotterdam, Netherlands. We guarantee no customs fees on deliveries within Europe.
7. Returns and Refunds
- Defective Products: If you receive a defective product, please contact us within 14 days of receipt. We may offer a replacement or refund without requiring the return of the defective item.
- Other Returns: For other return requests, please refer to our return policy [link to return policy page].
8. Liability
Volt001 is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the purchase price of the product.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
10. Governing Law
These General Conditions of Sale shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Dutch courts.
11. Changes to Terms
Volt001 reserves the right to modify these General Conditions of Sale at any time. Customers will be notified of any changes via our website.